First method:
- Power on the cell phone.

- Now press Menu key, and next scroll to Options.

- Next choose Security Options -> General Settings.
- Press Menu button.
- Select Wipe handheld.
- Then accept information in your screen.
- Enter the world "blackberry".
- After that your phone wil reset and restarts.
- Check your phone if is it on.
- Then go to Options -> Security -> Set a password.
- Now enter this incorrectly 10 times. and follow the prompts.
- After the 10th time, it will reset the BB, wiping out all customer data.


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